Omnichannel customer service software

Evolvy is the best and most complete Omnichannel Customer Service Software on the market.

evolvy integrations customer service software
Omnichannel Customer Service Software

What is Evolvy's omnichannel customer service software?

Have you ever imagined serving your customers through various tools, while keeping all information centralized and offering a seamless, efficient, and reliable experience?

With Evolvy’s omnichannel customer service software, you can deliver personalized service, unifying dozens of communication channels into a single platform, giving your team a complete view of your customer and what they need.

You can also create chatbots that utilize Google’s artificial intelligence and automate repetitive tasks, making your agents even more productive.

Want more? It’s also possible to integrate dozens of other tools, such as CRMs and ERPs with our Webhook API.

Shall we together transform your company’s customer service?

What is Evolvy's omnichannel customer service software

Our numbers

Evolvy offers everything your company needs to create positive experiences and delight your customers.
+ 0
Messages and media exchanged daily
+ 0
Companies that trust our work
+ 0
Automations created with our system

100% Customized Solutions for Your Business

Market Segments

Market Segments

Customized communication and sales solutions for all market segments.

Company Departments

Company Departments

Improve your company’s internal communication and teams, scaling up your results.
Where Your Customer Is

Where Your Customer Is

Provide personalized service to your customer through their preferred contact method.

How is our omnichannel customer service software going to help your company?

Scale Your
Sales

Speed up customer service through our solutions, facilitating the purchase process and increasing your conversion rates.

Optimize Your Processes

Manage your teams in an integrated way, optimize your customer service and sales processes, reducing costs and scaling results.

Serve in a Personalized Manner

Improve your customers’ experience by automating repetitive processes and providing personalized service when necessary.

Monitor Your
Results

Gain access to complete customer service data and indicators, assisting in the creation of new sales and relationship strategies.

Solve Problems

Rely on our virtual assistants to solve problems in a simplified way and with high customer satisfaction.

Our Integrations

With our omnichannel customer service software, you unify all your customer service channels into one place.

whatsapp messenger

WhatsApp

Serve your customers using a single WhatsApp number for your entire team, with personalized customer service.

facebook messenger

Facebook

Integrate Facebook Messenger with our customer service platform and chat with your customers directly on our system.

instagram direct

Instagram

Integrate your company’s Instagram Direct with our tool and chat with your customers directly on our system.

website chat

Site

Integrate your website forms and create interactive chats with your customers directly through our platform.

telegram

Telegram

Integrate your company’s Telegram for customer service, also being able to create advanced bots.

sms

SMS

Send SMS messages through integration with messaging providers such as Twilio and Bandwidth.

email

E-mail

Integrate all your email inboxes with our platform, enabling your agents to provide service.

api

API

Do you want to integrate a specific tool or CRM? Use our webhook API to carry out the integration.

Our Features

Evolvy is the most comprehensive omnichannel customer service software on the market.

Unlimited Conversations

Unlimited Conversations

With Evolvy, your team can have unlimited conversations without any message or support limit.

Mobile Access

Mobile Access

Our system is 100% responsive, meaning you and your team can access it from any device.

Quick Messages

Quick Messages

Create quick messages and use shortcuts to streamline customer service in a simple and fast manner.

Chatbots

Chatbots

Create chatbots to automate and streamline your customer service, and transfer to your team when necessary.

Scheduling

Scheduling

Schedule specific periods for archived conversations to be reopened and made available to your team.

Departments

Departments

Organize your company's customer service according to departments and transfer conversations between users.

Contact Import

Contact Import

Import all your contacts into Evolvy without losing any information.

Media Sending

Media Sending

Send text messages, audio, video, and digital files quickly and easily to your customers.

Assessment of Interactions

Assessment of Interactions

Conduct post-conversation customer surveys to gather feedback and create satisfaction indicators.

Contact Tags

Contact Tags

Create and use tags on your contacts to organize and prioritize conversations with your customers.

Comprehensive Reports

Comprehensive Reports

Create comprehensive reports on customer service, with various indicators to analyze team performance.

Channel Integration

Channel Integration

Have all your customer service channels integrated in one place, gaining agility and quality.

Conversation Automation

Conversation Automation

Add labels, automatically assign conversations to your agents based on departments.

Internal Communication

Internal Communication

Automate and streamline internal communication between teams, increasing operational efficiency with Evolvy.

24 7 Availability

24/7 Availability

Create customer service automations and be available 24/7, every day of the week.

Our plans

Centralize all your company’s customer service with the best cost-effectiveness in the market.

Starter

3 to 10 users
$ 29
00
Monthly
  • WhatsApp
  • Facebook Messenger
  • Instagram Direct
  • Website
  • Telegram
  • Email
  • API Webhook
  • Manager Dashboard
  • Android App
  • iOS App
  • Over 30 features

Business

11 to 20 users
$ 24
00
Monthly
  • WhatsApp
  • Facebook Messenger
  • Instagram Direct
  • Website
  • Telegram
  • Email
  • API Webhook
  • Manager Dashboard
  • Android App
  • iOS App
  • Over 30 features

Corporate

More than 20 users
$ 19
00
Monthly
  • WhatsApp
  • Facebook Messenger
  • Instagram Direct
  • Website
  • Telegram
  • Email
  • API Webhook
  • Manager Dashboard
  • Android App
  • iOS App
  • Over 30 features

Free 7-Day Trial

Try out the best and most comprehensive customer service tool on the market for free!

Free 7-Day Trial
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